LiveLoveChi Privacy Policy
Effective date: June 30, 2020
Thank you for using this service, which is owned and operated by LiveLoveChi, LLC (“LiveLoveChi,” “we,” “us,” and “our”) This Privacy Policy (our “Policy”) describes the information we collect from or about you through the LiveLoveChi website and mobile apps on which it is posted (collectively referred to as the “Site”). It also describes how we use and share that information and some of the steps we take to protect your privacy. This Policy, which is incorporated into and is subject to LiveLoveChi’s Terms of Use, describes the information that we gather from you on the Site, how we use and disclose such information, and the steps we take to protect such information.
Scope of This Policy
This Policy applies to the information we collect from or about you through this Site. It does not apply to information we collect through other means, such as over the phone or in person. Some of the information LiveLoveChi collects through this Site may be “personal information” (also known as “personal data”), which is information that identifies you personally, alone or in combination with other information available to us.
LiveLoveChi has provided this Policy so that you will know what information LiveLoveChi collects, how we use this information, the types of third parties with whom we may share this information, and some of the choices that are available to you. By using this Site, you are consenting to the collection, use, disclosure, and transfer of your personal information in the manner this Policy describes.
Information We Collect
Information You Provide Directly. When you use the Site, LiveLoveChi may collect information about you, including your name, email address, mobile phone number, geographic area, or preferences and we may link this information with other information about you. You may provide us with information in various ways on the Site. For example, you provide us with information if you request that we contact you or if you leave comments on pages on the Site.
Information From Third-Party Sites and Services. You may be able to register with, log on to, or enhance your profile on this Site by choosing to automatically populate the requested information fields with information you previously provided to a third-party website or social media platform. By doing this, you are asking the third-party to send us information, including personal information, from your profile on that website or platform. We treat that information as we do any other information you give to us when you register, log on, or enhance your profile.
We may display third-party content on the Site, including third-party advertising. Third-party content may use cookies, web beacons, or other mechanisms for obtaining data in connection with your viewing of the third party content on our Site. Additionally, we may implement third party buttons (such as “like” or “share” buttons) that may function as web beacons even when you do not interact with the button. Information collected through third-party web beacons and buttons is collected directly by these third parties, not by LiveLoveChi. Information collected by a third party in this manner is subject to that third party’s own data collection, use, and disclosure policies.
Information from your browser or device. LiveLoveChi collects information that is sent to us automatically by your web browser or mobile device. This information typically includes your IP address, the name of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. The information we receive may depend on your browser or device settings.
The information we receive from your web browser and device is not, in and of itself, personally identifiable. Generally, we use this information in the aggregate to help us improve this Site and make it more compatible with the technology used by our visitors. However, we may combine it with other information in an attempt to identify you or we may combine it with information that does identify you. We may also review our server logs for security purposes—for example, to detect intrusions into our network—and we might share our server logs, which contain visitors’ IP addresses, with the appropriate investigative authorities who could use that information to trace and identify you.
Information Collected by Cookies and Other Technologies. When you use our Site, we may send cookies – small text files containing a string of alphanumeric characters – to your device. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Site or other sites. Please review your web browser’s “Help" file to learn the proper way to modify your cookie settings. Please note that if you delete, or choose not to accept, cookies from our Site, you may not be able to use all the features of our Site to their fullest potential.
We may also automatically record certain information from your device by using various types of technology, including “clear gifs" or “web beacons.” This automatically collected information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use our Site, the pages or other content you view or otherwise interact with on our Site, and the dates and times that you visit, access, or use our Site. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message. This information is gathered from all users, and may be connected with other information about you.
Information About Interest-Based Advertising and Third-Party Cookies
We may engage in interest-based advertising by collecting (or by allowing third parties to collect) information through our Site about your web-viewing behaviors over time and across other websites for the purpose of delivering advertising to you based on the preferences or interests inferred from your web-viewing behaviors.
You have choices about the collection of information by third parties on this Site. For example, if you would like to opt out of having participating entities collect information about your online behaviors for advertising purposes when you are browsing our website, click here for a "Website Opt Out." Please note that the Website Opt Out is device specific. If you wish to opt-out from having interest-based information collected by participating entities across all devices, you need to take the steps outlined above from each device.
How We Use Your Information
Generally, we may use the information we collect through this Site:
to operate, maintain, enhance and provide all features of this Site and our services;
to provide the information, products and services you request;
to respond to comments and questions and otherwise provide you with effective customer service;
to provide you with a personalized experience when you use this Site;
to contact you with information and notices related to your use of this Site;
to contact you with special offers and other information we believe will be of interest to you;
to invite you to participate in surveys and provide feedback to us;
to better understand your needs and interests;
to improve our marketing and promotional efforts;
for security, credit or fraud prevention purposes; and
for any other purpose identified in any agreement or contract between you and us.
How We Share Your Information
Except as described in this Policy, we will not disclose information about you that we collect through the Site to third parties without your consent. We may disclose information to third parties if you consent to us doing so, as well as in the following circumstances:
Public Areas of the Site. Any information that you voluntarily choose to include in a publicly accessible area of the Site (e.g., comments) will be available to anyone who has access to that content, including other users.
Service Providers. We work with third party service providers to provide website, application development, hosting, maintenance, and other services for us. These third parties may have access to or process information about you as part of providing those services for us. Generally, we limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such information.
Legal Requirements. We may disclose information about you if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.
Trust and Safety. We also reserve the right to disclose information about you that we believe, in good faith, is appropriate or necessary to (i) take precautions against liability, (ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activity, (iii) investigate and defend ourselves against any third-party claims or allegations, (iv) protect the security or integrity of the Site and any facilities or equipment used to make the Site available, or (v) protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights, property, or safety of others.
Business Transactions. Information about our users may be disclosed and otherwise transferred to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
Aggregated Information. We may make certain aggregated, automatically-collected, or otherwise non-personal information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our users’ interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Site.
How We Protect Your Information
We use certain physical, organizational, and technical safeguards that are designed to improve the integrity and security of information that we collect and maintain. Please be aware that no security measures are perfect or impenetrable. We cannot and do not guarantee that information about you will not be accessed, viewed, disclosed, altered, or destroyed by a breach of any of our safeguards.
Your Choices
In General. We respect your right to make choices about the ways we collect, use, and disclose your information. This Policy describes some of your choices, such as your choice to control whether you receive “cookies” and similar technologies. We may ask you to indicate your choices at the time and on the page where you provide your information.
Do Not Track Mechanisms. California law requires us to describe how we respond to any “Do-Not-Track” (‘DNT’) signal delivered by your browser. Because of the changing state of technology and indecision within the industry regarding the meaning of DNT signals, we currently do not make any guarantee that we will honor DNT signals.
Changing Your Preferences. You may change your preferences regarding how we use your information by contacting us and describing the changes you would like. You may opt out of promotional emails we send you by clicking the unsubscribe link in the footer of any such email we send you.
Please note that while any changes you make will be reflected in our systems within a reasonable period of time, we may retain information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate basis to do so.
Children’s Privacy
Protecting the privacy of young children is especially important. Our Site is a general audience site not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13 without obtaining parental consent.
Other Websites
This Policy applies only to this Site. This Site may contain links to websites that are not operated by LiveLoveChi.These links are provided for your reference and convenience only and do not imply any endorsement of the products sold or information provided through these websites, nor any association with their operators.
We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the Site. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Site. We encourage you to learn about third parties’ privacy and security policies before providing them with information.
Access to Your Information
If you would like to review, correct and update the personal information you have provided to us through this Site, please contact us using the information provided below. We will respond to your request within the time limit set out by the applicable privacy legislation. We will use reasonable efforts to comply with your request, as required by applicable law.
Retention of Personal Information
LiveLoveChi may retain the personal information we collect on this Site as long as necessary to provide the services, products and information you request or as permitted by applicable law.
International Visitors
The Site is hosted in the United States. If you choose to use the Site from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Site. By providing any information, including personal information, on or to the Site, you consent to such transfer, storage, and processing.
Governing Law
This Policy shall be governed under the laws of the State of California without regard to its conflicts of law provisions.
This Policy May Change
LiveLoveChi may update or modify this Policy at any time and without prior notice by posting the revised version of the Policy on this Site. These changes will only apply to the information we collect after we have posted the revised Policy on this Site.
Your use of this Site following any such change indicates that you have read, understood, and agreed to the revised Policy, and acknowledge that all information collected from/about you after the revised Policy is posted will be subject to the terms of the revised Policy.
Questions About This Policy or LiveLoveChi’s Information Practices
If you have questions or concerns about this Policy, or LiveLoveChi’s information practices, please contact us.
Additional Notice for California Residents
California Consumers’ Rights and Choices
If you are a California resident, California law permits you to request Information regarding the:
Categories of personal information collected, sold or disclosed by us;
Purposes for which categories of personal information we collect are used;
Sources of information from which we collect personal information; and
Specific pieces of personal information we have collected about you.
In addition, if you are a California resident you may (1) opt-out of the sale or disclosure of your personal information and (2) request the deletion of your personal information by us and our service providers.
Collection of Personal Information from California Residents
We have listed below the personal information we may have collected from California residents in the past 12 months.
Purpose of Processing this Information:
To provide you with information about products or services that you request from us; To fulfill or meet the reason for which the information is provided; To contact you and/or provide you with email alerts; for event registrations and other notices concerning our products or services, surveys, events, or news, that may be of interest to you; To carry out our obligations and enforce our rights including those arising from any contracts entered into between you and us, including for billing and collections; To administer, evaluate, improve, or modify the Site, including applications, and other online services and present their contents to you; To administer, evaluate, improve, or modify the products and services offered in our studios; For testing, research, analysis and product and service development; As necessary or appropriate to protect the rights, property, and safety of us, our clients or others; To respond to law enforcement requests and as required by applicable law, court order, governmental regulations, or other lawful processes; As described to you when collecting your personal information or as otherwise set forth in the CCPA; To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred; To fulfill any other business or commercial purposes at your direction or with your notice and/or consent.
Here is information on whether we sell or share your personal information.
Selling/sharing your personal information
Categories of third parties we may sell your personal information to We do not sell personal information to third parties.
Categories of third parties we may otherwise share your personal information with Internet service providers, advertising services, Information
analytics providers, operating systems and platforms, social
networks, and other entities with which we share information for
a business purpose
California Privacy Rights Requests
You can make requests related to your California privacy rights by emailing livelovechi[at]gmail.com. You may also make those requests by calling (415) 633-6052. Please be aware that we do not accept or process requests through other means (e.g., social media).
When you make a request, we may ask you to provide verifying information, such as your name, email address, or phone number. We will review the information provided and may request additional information via email or other means to ensure we are interacting with the correct individual. Please also be aware that making any such request does not ensure complete or comprehensive removal or deletion of personal information, and there may be circumstances in which the law does not require or allow us to fulfill your request.